ApexFlow is an AI agent for South African businesses. It answers questions from your own price list, qualifies leads, drafts quotes, and speaks your customers' language. Nothing goes out without your say-so.
WhatsApp "DEMO" for a live walkthroughWe load your actual prices and let you try to trick it. No contract.
Most SA businesses run on WhatsApp, but nobody can answer around the clock. Generic chatbots are worse: one invented price or made-up discount and you are stuck honouring it. ApexFlow was built the other way around, accuracy first, human in control.
Replies come only from your knowledge base: your prices, policies and hours. The agent is blocked from inventing anything that is not in it. Anything unclear goes to a human.
Collects name, company, what they need and when, naturally in conversation. Leads appear in your dashboard ready to follow up.
Built from your price list only, with VAT breakdown, on your letterhead. One tap to approve and the customer receives it in WhatsApp.
Gathers dates, items and site details. It never confirms a booking as final. Your team always makes the call.
English, Afrikaans, isiZulu and Sepedi. The agent replies in whichever language the customer writes or speaks.
Voice notes are transcribed and handled like text. If a note cannot be understood, the agent politely asks the customer to type it.
A customer messages your WhatsApp number.
The agent drafts a reply from your knowledge base.
You approve, edit or reject it in your dashboard.
The customer gets an accurate answer in minutes.
POPIA built in: consent notice on first contact, instant STOP opt-out handled by a human, and all customer data stored on your own server in South Africa. No third party analytics.
Three things. It may only use facts from your own knowledge base and price list. If a customer asks about anything not covered, it hands over to a human instead of guessing. And by default every single reply waits in your dashboard until you approve it.
Yes, by design. The first message identifies it as an AI assistant, as POPIA good practice requires, and if a customer asks, it says so. Trust is the product.
A WhatsApp Business number, your price list and policies (we help you structure them), and about a week for setup and testing. You review replies from your phone or laptop.
It does not check live stock or calendar availability out of the box, it does not confirm bookings as final, and it does not process images yet. Complex custom quotes always route to your team. If your business needs system integrations, ask us about it in the demo.
We load your actual prices and policies, then you try to trick it. 15 minutes on WhatsApp.
WhatsApp "DEMO" to 072 668 1698